SNIPR Dashboard
Dashboard and Alerts
The Dashboard is where your camera reads will show up in real-time. Highlighting reads that result in alerts. You can click the button in the bottom left corner of this screen to set the Dashboard to Full Screen.
The Dashboard is made up of 3 panels:
Alert Details
The Alerts List
The Ticker
Alert Details
This panel will automatically show your most recent alert (if there are any), or it will display an alert that you have selected from the Alerts List.
Starting from the left side of this panel, you can compare the image with the numbers that your camera has detected. This is useful to separate alerts from misreads. If your camera can detect Type, Make, Model and Colour, they will be displayed below the license plate image.
The middle section of the panel contains many details of the read. The Read ID is displayed here. It is a number unique to the read you are looking at. Clicking it will take you detail breakdown of the read.
The next field displays the name of the camera that captured the read. Clicking the camera name will bring up a map of the camera’s exact location, as well as a distance estimate overlay for 5, 10 and 15 minutes from the time of the read.
Next to that is a display of the exact date and time that the read was captured, and a button to quickly copy Alert details should you need to send them.
The SNIPR Feedback section will display the last update that the SNIPR validation centre has posted on this listing.
The middle block will display the alert priority level and a brief description of the reason and recommended action.
The license Information section will display known details if the vehicle has been scanned by a SNIPR Checkpoint or GateBook device before.
Clicking on the details button will open a details popup.
Clicking on the Feedback button will open the popup to submit feedback on the alert.
The last section in this panel is the full image captured by your camera during the read. Click on this image to enlarge it.
2. The Alerts List
The alert list shows every alert that has come through in the last 12 hours. The first column on the list shows the priority.
1 (Red)
This is a stolen Vehicle or Trio crime with SAPS Case number, Or a recently stolen vehicle not yet circulated by SAPS. These vehicles should be stopped and searched by SAPS. Careful attention should be paid if the occupants are listed as armed. If there is no CAS# Please notify our validation centre for further information.
2 (Orange)
This vehicle needs to be monitored closely because:
It has been used in crimes.
It is stolen but awaiting SAPS case number.
Or other information is missing.
Depending on the information available, SAPS either need to stop and search vehicle or the vehicle needs to be closely monitored.
3 (Yellow)
This vehicle is flagged for watch and monitor only, it may be cloned or suspected to be used in crime. The vehicle needs to be monitored, if occupants show suspicious behaviour. SAPS should stop and search the vehicle.
Green
Green alerts have been dealt with and feedback left. These will have the text greyed out but will still open when clicked on for additional feedback if necessary.
Registration - Shows the vehicle registration number as read by the camera.
Camera - Shows the name of the camera that the vehicle was read by.
List - Shows which hotlist the alert comes from.
Local List - A Local list is managed by you and alerts only on your cameras.
Global List - Global listed vehicles are listed across all cameras and can only be removed or edited by the SNIPR validation centre.
SAPS Alert - These come from the SAPS CAS system.
Crime - Shows what crime the vehicle has been used in, If it is stolen or watch and monitor.
Created at - Shows the time that the alert came in.
Elapsed Time - Shows how much time has passed since the alert came in.
3. The Ticker
The Ticker can be found in the bottom right corner and shows every vehicle passing every camera on your system. The ticker constantly moves depending on the traffic passing. Checking the ticker is an easy way to tell if your Dashboard or cameras are not functioning.
There are 2 buttons on the ticker, the first says cameras and will allow you to select specific cameras to show on the ticker. This is useful if you need to monitor the reads coming in on a specific camera.
The 2nd button is the pause button. Pressing this will stop the ticker so you can examine any of the reads. Clicking on a read will open it in the Alert Details panel for closer examination.
The Dashboard Process
The process of how to deal with alerts on the Dashboard can be broken up into 4 steps:
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Click on the alert in the Alerts List panel to open it in the Alert Details panel. Keep in mind that alerts that are marked green have already gotten feedback. New alerts will sound a siren when appearing.
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Ensure that the camera read the registration correctly by checking the top left text against the image displayed directly below it. If the text and image do not match, click the Feedback button and select the type of misread that occurred.
If the read is correct, click the Details button. Compare the vehicle details from the read with the details listed below the read. This will help you see what actions to take.
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The action you take will depend on the type of alert, the crime linked to the alert, and your company SOP’s. It may involve contacting SAPS or dispatching security personnel to engage or observe the vehicle.
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No matter the details and circumstances of the alert, it is always important to complete the process by leaving the appropriate feedback. This helps the system keep track of recovered and cloned vehicles and prevents future unnecessary or inaccurate alerts.
Menu
On the left-hand side of the screen, you will see the menu. The menu can be expanded or collapsed by clicking the icon next to the SNIPR logo. The menu is still fully functional when collapsed. Your menu may not contain all of these items, depending on your account permissions.
Click any of the links below to see the corresponding guide.
The Dashboard – Where you can monitor your cameras from
Hotlists – With options to:
Add a new vehicle to your hotlist.
View and manage your hotlist.
Search function – for finding vehicles.
Statistics – that include:
Camera Details – Including camera health-check status.
Camera Stats - This will show you many reads each camera is creating.
Camera Stats Graph – Showing your SNIPR Read location heatmap, and a graph of reads over time.
Feedback Information - Displays feedback left by the SNIPR Validation Center.
Feedback Summary – A summary of types of feedback given for reads on your cameras.
Individual Camera Stats – To see statistics from a single camera.
Insights - A consolidation all the types of feedback that are left on your SNIPR Alerts.
Map of Devices – Showing a map of the physical locations of your cameras, and whether they are active.
Positive Alerts – Including your positive alert history.
Positive Repeat Alerts - Here you can see which listings alert the most.
App Management – For managing SNIPR Patrol apps linked to your cameras.
App Approval – To approve or reject Patrol app registrations.
Manage Area Details – To see your area IDs and managers.
Registered Users – To see existing users and their permissions.
Logout – To leave SNIPR Online so that another user can log in.