SNIPR Hotlists 2.0

 Hotlisting

  1. Ensure you are on the Vehicles Tab.

  2. Insert the Vehicle Plate that you want to list on SNIPR in this box.

    1. Note: If this vehicle plate is already on the SNIPR Global list. A record will appear under this box.

  3. This section will display the Hotlistings you have created in the last 72 Hrs. You will quickly be able to select them from here.

  4. Select Create Hotlisting to start the Hotlisting Create wizard.

Create Hotlisting - Hotlist Information

Hotlist Creation has been broken down to 3 key parts.

  • Hotlist Information.

  • Vehicles & Reads.

  • Crimes/Incidents.

For the first part. You must:

  1. Declare which Hotlist your Plate will be tied to.

  2. What the response procedure should be if the plate generates an alert.

  3. Select Next to proceed to the next step.

Create Hotlisting - Vehicle Information

  1. Proceed to provide the details of the Vehicle you want loaded onto SNIPR by filling out its details in the Edit Vehicle window.

  2. Select Confirm once you are done.

If you have any pictures of the vehicle select the Upload Images button. You can now add up to 5 photos per vehicle of interest.

  1. Your first Vehicle of Interest details will be what is commonly seen by your OneSpace Patrol Users, and your Control Room operators when the hotlisted plate generates an alert.

  2. Other Vehicles of Interest or Legitimate Vehicles details are bundled within the alert. Should your users opt to view more details of the alert.

  3. You can remove or edit a Vehicle of Interest by selecting these 3 dots.

  4. In the event there are more vehicles involved with this listing, you can add more vehicle information by selecting either one of these buttons.

  1. At the end of the 24h period this vehicle will be moved to your Local List. Hover over the orange "?" to see what fields you must fill within your Incident, in order to load a vehicle for 24h.

  2. Save Hotlist will allow you to load the vehicle against the SNIPR Global List. This remains active on the SNIPR Global List and is not limited to a 24h period. There are more required data fields for this type of listing. Priority 1 listings require case no. and armed status in addition to the other required fields. To upgrade a 24h listing to a full Hotlist listing edit that listing to have all the required fields for that priority level.

Create Hotlisting - Incident

Incidents are where you will provide information on why the vehicle is being listed. Certain fields are mandatory and must be filled in order for you to create a listing.

  1. Criminal Case: If there is a criminal case opened linked to the Vehicle you are listing. Provide the details of that case in the Criminal Case section.

  2. Category: You must declare what type of crime is linked to this Vehicle of Interest.

  3. Priority: You must declare what priority this listing should be.

  4. Date/Time: Provide the date and time this incident occurred here.

  5. Location: Indicate where this incident happened by clicking the Set Location button.

Due note. The incident creation process is the same when Hotlisting People.

Incidents are where you will provide information on why the vehicle is being listed. Certain fields are mandatory and must be filled for you to create a listing.

  1. Suspect Details: You may add suspect information to your incident. This is not mandatory.

  2. Video Footage: If video footage is available. You may insert the contact information of the custodian of that footage here.

  3. Complainant Details: You may provide the contact details for the party or parties that have reported the incident to you in this section.

  4. Select Confirm once you have supplied your incident information.

Due note. The incident creation process is the same when Hotlisting People.

Much like Vehicles of Interest. You can also have multiple Incidents tied to a Hotlisting.

  1. The mandatory information within your first incident will be what is visible to your Control Room operators on their SNIPR Dashboards and Patrol Users within their Apps when they view the alert.

  2. In the event you have more than 1 Incident tied to your hotlist. The incident details with the highest priority level, will be bundled with the generated alert.

  3. You can remove or edit the incident by selecting these three dots.

  4. You can add an additional incident by selecting the Add Incident button.

  5. At this point you can create a 24Hr Hotlist. This is available when submitting to the SNIPR Global List. And is to be used in situations where a crime has just been committed. And the vehicle needs to be recovered. Such listings will only alert on the SNIPR Global list for 24 Hrs from time of submission. After which the listing will be returned to your local list. Pending more information such as an open SAPS Case.

  6. In the event you need to know what fields need to be filled to Save your hotlist. Hover your mouse of the orange information icon to view what needs to be filled in.

  7. You can also archive the entire listing by selecting the three dots next to the Plate number on the top left of this window.

Due note. The incident creation process is the same when Hotlisting People.

Adding a Person of Interest

  1. Ensure you are on the People Tab.

  2. Click Upload Images.

  3. You can specify an image you want to upload. Or drag and drop the image into this area here, you upload the wanted Persons Face into the SNIPR System.

  4. It is incredibly crucial that you upload a good quality image. Select the help button to see how to do this.

  5. Select Done once you have confirmed the picture you want to upload.

  6. This section will display the image of the Person of Interest that you have submitted.

  7. Select Create Hotlisting to start the Hotlisting Create wizard.

Create Hotlisting - Hotlist Information (Person)

Much like vehicles. The process for Adding a Person of Interest will be the same for Vehicles.

For the Hotlist Information part. You must:

  1. Declare which Hotlist your Person will be tied to.

  2. What the response procedure should be when the Persons Face generates an alert.

  3. Select Next to proceed to the next step.

  1. Insert the information tied to the Person you are adding into your Hotlist here.

  2. The supplied image of that person will be presented here.

    1. Note: For the best face match results, ensure you upload a close-up picture of the person from their shoulder up.

  3. If this box is ticked, this face will be used to generate the alert. Only 1 Picture can be used as a Person of Interest per Hotlisting.

  4. You can provide a caption for the Person of Interest picture you are uploading here.

  5. You can add 4 more images of a Person or any other pictures, by selecting the upload button.

  6. Selecting Confirm will save your changes.

  7. Selecting these 3 dots will allow you to edit or remove a Person of Interest.

Unlike vehicles, you can only ever have 1 Person linked to a Person Hotlist. Select Next at the bottom of the page to proceed to the next step.

Adding an incident follows the exact same process as it does for vehicles.

Viewing Hotlists

  1. Plate Filter: You can search for a vehicle by entering its plate here.

    If you only have a partial, you can still enter it here, the page will display all plates that contain the characters you have entered in the order you have entered them in.

  2. Listed By: This column will contain the username of the person that created the Hotlist. You can filter for hotlists created by a specific user.

  3. Listed By Filter: You can search for a user by entering it’s their username here.

    If you only have a partial, you can still enter it here, the page will display all usernames that contain the characters you have entered.

  4. All Hotlists come in two types.

    1. Global: Hotlists of the Global Type are plates that will trigger an alert on ANY ANPR camera linked to the SNIPR Cloud. Global Lists are managed by SNIPR, and these vehicles are typically reserved for vehicles involved in active crimes or open SAPS Cases. Any information tied to these listings will be made visible to any ANPR Camera owner connected to the SNIPR Cloud.

    2. Local: Hotlists of the Local Type are plates that will trigger an alert on the ANPR Cameras that are connected to the User that Generated it. SNIPR does not manage this list. Due note, that any other ANPR Camera owner that has access to your cameras will receive the alert. 

  5. All Hotlists come with 4 Status types

    1. Active: When Hotlists are created they will be created they will be affixed with the Master tag.

    2. Archived: When Hotlists are disabled or deleted they get flagged as Archived.

    3. Pending Approval: A hotlisted assumes this status if it’s a Global Hotlist that has just been created. This listing is still ACTIVE and will generate an alert. The SNIPR Validation Centre will review the details and after 24 hours it will either remain on the Global List or be migrated to your Local List.

    4. Rejected by Admin: If your Global Listing does not contain enough information, the SNIPR Validation Center team will reject the list and it will be moved to your Local List.

Hotlist Actions: Search

Within the View Hotlist page. You can view all the hotlists of your loaded Persons or Vehicles of Interest.

The People view operates in the exact same manner as the Vehicles Hotlist view with some minor differences. What is new to Hotlisting is the ability to search for records linked the plate or person you have hotlisted.

Note: This process is the same for vehicles as well.

  1. Select the People Tab.

  2. Here you can find the action section.

  3. Selecting this search button will allow you to search for all instances where this person was seen.

  4. A search window will appear in front of you after you have pressed this button.

  5. Use this date selector to refine your search time frame.

  6. Here you can see the details of when this person was seen. Clicking the eye icon will open a more expanded view of this data.

 Menu

On the left-hand side of the screen, you will see the menu. The menu can be expanded or collapsed by clicking the icon next to the SNIPR logo. The menu is still fully functional when collapsed. Your menu may not contain all of these items, depending on your account permissions.

Click any of the links below to see the corresponding guide.

  • Hotlists – With options to:

    • Add a new vehicle to your hotlist.

    • View and manage your hotlist.

  • Search function – for finding vehicles.

  • Statistics – that include:

  • App Management – For managing SNIPR Patrol apps linked to your cameras.

    • App Approval – To approve or reject Patrol app registrations.

    • Manage Area Details – To see your area IDs and managers.

    • Registered Users – To see existing users and their permissions.

  • Logout – To leave SNIPR Online so that another user can log in.