NEW Feature
Blacklisting Insights
Thank you for selecting OneSpace Central to empower your community. We at OneSpace are more than happy to assist you in case you have any troubles with your Site Management system.
This guide was made to provide a quick reference for common actions, functions, and workings within the Insights pages of Central. If this guide fails in assisting you with understanding the insights functionality, please do not hesitate to email us on support@one-space.co.za.
This guide will address the following:
The Blacklist Insights page gives you a single, cross-site view of every person and vehicle that has been blacklisted across your estates. Instead of checking each site individually, you see all blacklist activity in one place — helping you spot repeat offenders who appear at more than one site.
Filter your view
At the top-right of the page you'll find the controls that shape everything shown below.
Use the All sites dropdown to choose which site's records you want to see. Leave it on All sites to view blacklist records across every site at once, or select a specific site to narrow the view.
Use the date range buttons to set the time period for the data on the page. Choose from All time, 24 hours, 7 days, 30 days, or 90 days.
Whatever you select here updates the tiles, charts, and records across the whole page, so start here to focus your view before exploring the rest of the dashboard.
Read your summary tiles
The row of tiles across the top gives you a quick headline count of your blacklist coverage. From left to right:
People — the number of people currently on the blacklist.
Vehicles — the number of vehicles currently on the blacklist.
People Multi — people who are listed on more than one site. These are your repeat cases across the estates.
Vehicle Multi — vehicles listed on more than one site.
New — records added, shown for all time.
Sites — the number of sites that currently have blacklist records.
Use these tiles as your starting point. The People Multi and Vehicle Multi tiles are especially useful for spotting individuals or vehicles flagged at several sites, so you can act on them quickly.
Track new listings over time
The New Listings Trend chart shows how many new blacklist records have been created over time, so you can see whether listings are climbing, dropping, or holding steady.
Each bar represents a time period (for example, a month such as Sep 2025), plotted by created date.
Use the legend in the top-right of the chart to tell the record types apart — People and Vehicles — each shown in its own colour.
Read the vertical axis on the left for the number of new listings in each period.
This gives you a visual sense of your blacklisting activity at a glance, rather than reading it as raw numbers.
See coverage by site
The Listings by Site panel breaks your blacklist coverage down site by site, showing current people and vehicle listings for each one.
Each site row gives you:
The site name (for example, Oakview Estate, Riverside Park).
A breakdown of that site's records: total, people, vehicles, and how many are new.
The records count on the right, showing the total blacklist records held at that site.
A small progress bar giving a visual sense of that site's coverage.
Use this panel to compare sites at a glance and quickly see where blacklist activity is concentrated.
Understand why people are blacklisted
The Reason Breakdown panel shows the top reasons people and vehicles have been blacklisted within the range you've selected.
Each row lists a reason (for example, Trespassing).
The number on the right shows how many records fall under that reason.
A bar gives you a visual sense of how common each reason is compared to the others.
This helps you see the most frequent causes of blacklisting at a glance, so you can spot patterns across your sites.
Watch your repeat cases
The Multi-site Watchlist panel lists the entities (people and vehicles) that appear on the blacklist at more than one site. These are your highest-priority cases to keep an eye on.
Each entry shows:
The name of the person (for example, Jordan Taylor).
Their ID number, partially masked for privacy.
Last listed — the date and time the entity was most recently blacklisted.
A sites count on the right, showing how many sites the entity is listed on.
At the top-right of the panel are toggle icons that let you switch between viewing people and vehicles on the watchlist, each showing its own count.
Use this panel to quickly identify individuals or vehicles flagged across multiple sites and act on them before they become a wider problem.
See your people vs. vehicle split
The Entity Mix panel shows your current blacklist coverage broken down by record type, so you can see how your listings split between people and vehicles.
The donut chart on the left shows the total number of records in the centre.
To the right, two bars show the split between People and Vehicles, each with its own percentage.
Below, two summary figures give you extra context: new in range (how many records were added in the selected range) and multi-site (the percentage of records listed on more than one site).
Review the newest listings
The Recent Additions panel shows the newest blacklist records within the range you've selected, so you can see what's been added most recently.
Each entry shows:
The name of the person or vehicle (for example, Jordan Taylor).
The site and reason for the listing (for example, Oakview Estate – Trespassing).
The ID number, partially masked for privacy, alongside the name.
The date and time the record was added, on the right.
Use this panel to stay on top of fresh blacklist activity across all your sites without having to dig through the full records list.
Work with the full records list
The Blacklist Records table at the bottom lists every blacklist record that matches your selected filters, and it's where you take action on them.
The subtitle shows how many records match your current filters (for example, 1 people matching selected filters).
Each row shows:
Person — the name and the reason for the listing (for example, Jordan Taylor – Trespassing).
ID Number — the person's ID, partially masked for privacy.
Sites — how many sites the person is listed on.
Latest Listing — the date and time of the most recent listing, and who created it (for example, by Security Admin).
Management — a Manage button to open and act on that record.
At the top-right of the panel you'll find:
Add person — to create a new blacklist record.
Two view/toggle icons beside it, for switching between record types.
Use this table as your main working area — filter the page using the controls from Step 1, then find the record you need and select Manage to work with it.
Insights Overview — Site Selection
This is the control that decides which of your sites the entire dashboard reports on. Everything else — the Key Stats, the map, and the per-site list — reflects whatever you select here.
Site selector ("All sites") — The dropdown at the top right of the dashboard. Click it to open the site list shown here. The label reflects your current selection: All sites when everything is included, or a count/site name when you've narrowed it down.
Select-all checkbox — The ticked box at the top left of the panel. Use it to select or clear every site at once, rather than ticking them individually.
Search sites — Type here to filter the list by name — useful when you manage a long list of sites and want to jump straight to one.
Site checklist — Each site in your portfolio with a checkbox. Tick the sites you want included and untick the ones you don't; the dashboard updates to match. (In this view all sites are ticked, matching the "All sites" state.)
Close (X) — Closes the selector and returns you to the dashboard with your selection applied.
How to read it: A ticked box means that site's data is included in everything on the dashboard. "All sites" in the selector label confirms your whole portfolio is in view.
What to do with it: Start with All sites for a portfolio-wide view, then narrow down when you need to focus — for example, tick only the sites in one region, or a single site you're investigating, so the stats and map show just that group. Use Search sites to find a specific site quickly instead of scrolling.
Insights Overview — Site Metrics
This row sits directly below the header and summarises activity across every site you currently have selected. It's the multi-site equivalent of the single-site Key Stats bar — the difference is that these totals roll up all selected sites into one figure, rather than reporting on a single estate. Change your selection in the site selector (Section 2) and these numbers update to match.
How to read it: The first three cards (Sites, Properties, Cameras) describe the scope of what you're looking at — how many sites, properties, and cameras are included. The last three (Visits, Visitors, Vehicles) describe the activity within that scope for the selected time range. A green ↑ means the figure has grown since the last comparable period; a red ↓ means it's dropped.
What to do with it: Read this row first, before the map or the site list. Check the Sites count matches the selection you intended — if it's lower than expected, you may have sites unticked in the selector. Then use Visits, Visitors, and Vehicles as your portfolio pulse: a large swing in any of them (like Visitors at +107% here) is worth drilling into, either by narrowing the site selection or opening the individual site from the list on the right to see which site is driving the change.
Insights Overview — Compare
Where the Key Stats row rolls all your sites into single totals, Compare does the opposite: it ranks your selected sites against each other on one metric at a time, so you can see which sites are busiest, quietest, or worth a closer look.
Compare button — Found at the top right of the dashboard, next to the site selector. Clicking it opens the Quick Comparison panel shown here.
Quick Comparison panel — The comparison view itself. The subheading confirms what you're comparing and over what scope — here, Last 24 hours · 43 estates — which matches your current time range and site selection.
Metric tabs — Choose what to rank the sites by: Visitors, Vehicles, Properties, ANPR Events, Alerts, Visit Events, or Visitor Pins. The selected tab (here, Visit Events) is highlighted, and the ranked list updates to match.
Ranked site list — Every selected site, ordered from highest to lowest on the chosen metric. Each row shows the site's rank, its name, a bar giving a visual sense of its share relative to the top site, and its exact figure. (In this view, the top site records 817 visit events, down to lower-ranked sites.)
Insights — A plain-language summary of the comparison, calling out the standout differences automatically — for example, how far ahead the top site is, and how many sites recorded no activity on the selected metric.
Close (X) — Closes the panel and returns you to the dashboard.
How to read it: Rank #1 is the site leading on whichever tab you've selected; the bar lengths let you gauge at a glance how much busier the top sites are than the rest. Switch tabs to re-rank the same sites by a different metric.
What to do with it: Use this to spot outliers across your portfolio fast. Switch to the Alerts or ANPR Events tab to see which sites are generating the most events needing attention, then open that site from the list to investigate. It's also useful the other way around — sites sitting at the bottom of Visit Events or with no activity at all can be worth a check to confirm that's expected and not a sign a site has gone quiet unexpectedly.