What's new at OneSpace
Gateway Health Notifications & Access Diagnostics
Device Health Notifications appear the moment a gateway goes offline, both in browser and in app, so managers are alerted without having to constantly check status.
Access Control Diagnostic Tool helps identify whether a person will be allowed entry/exit at any reader or gateway. Resolving access event issues more quickly.
Both updates are designed to reduce downtime and make day-to-day management easier.
Device Health Timeline
The new Device Status Timeline in OneSpace Central gives you a clear, running history of when your devices were Online or Offline — helping you quickly spot patterns, investigate issues, and keep your sites running smoothly.
Communications Update
Send important updates instantly to everyone in a property, specific street, or custom zone directly from the Property Page in Central. Targeted messaging keeps residents informed without the hassle of manual selection.
People Suspension
Managers can now temporarily or permanently suspend a person's access directly from Central. Suspensions are instant, fully auditable, and can be reversed with a single click — giving you precise control without disrupting other users.
SNIPR Hotlisting Upgrade
Hotlisting has been redesigned for speed and clarity. The new interfaces make it faster to manage watchlists, improve matching accuracy, and deliver stronger real-time alerts through both SNIPR.Online and the Patrol app.
SNIPR of Faces
SNIPR of Faces brings facial recognition directly to the control room. When a match is detected against a watchlist or hotlist, an alert is pushed to SNIPR.Online and the OneSpace Patrol App, giving control rooms and response teams immediate visibility.
Faster Searches in SNIPR
SNIPR search is now significantly faster and more powerful. Instantly search across license plates, faces, vehicles, people and even animals with improved accuracy and real-time results across your entire site network.
Building Community Solutions Since 2016
OneSpace has been developing and refining technology for South African communities since 2016. What began as targeted solutions evolved in 2020 into our single-system approach — bringing Connect, Central, GateBook, Access, BeSecure, SNIPR and 1iD together to reduce platform fatigue and give communities one reliable place to manage everything.