What’s happening?
From Wednesday 18 November 2026, your residents get a redesigned Connect app and the new Connect Web at connect.1s.co.za. Their login stays the same, and so does what they can do: invite visitors, manage access, report incidents and send a panic alert.
What’s new:
All sites in one view. A layers button shows items from every site a resident is enrolled at.
New web and app interfaces. One design across both, with the Resident Portal features built in: bookings, events, documents and memberships.
Pinned Bluetooth gates. In the app, residents can rename, pin or hide the gates on their Home screen.
Residents will receive an in-app notice on Friday 13 November.
We have put together two short booklets to help you answer residents’ questions select any of the below buttons below.
Need help? Contact OneSpace Support at Support@one-space.co.za or (+27) 31 035 0941.